EA’s Sim City launched this week, and it has been nothing but a disaster for gamers who purchased the title in hopes of building their next great digital city. Due to server issues and the ridiculous “Always On Internet” piracy gimmick, a majority of gamers who purchased Sim City haven’t been able to play it. They’ve been left looking at error screens and a brand new game that can’t even be enjoyed. As a result EA has taken a much greater beating this week than usual.
The publisher has since added more servers (120% more to be exact) to the Sim City cluster, and EA promises that things are getting better. Although, in a new press release issued today, they do admit that the Sim City experience is still not at 100%. Due to their failures this week EA has decided to grant gamers who bought Sim City 1 free game of their choice from the their library. It’s a small token of gratitude, and I’m sure it won’t heal the wounds most gamers have been dealt this week, but at least EA is trying to make things right.
You can check out the official release after the break to read EA’s full mea culpa to Sim City gamers. If you did buy the game and activate it before March 18th, then you will qualify for the free game offer. What a bummer. You’ve been wishing that publishers never bunked the release of a finished product…
Something Special for Your Trouble
The good news is that SimCity is a solid hit in all major markets. The consensus among critics and players is that this is fundamentally a great game. But this SimCity is made to be played online, and if you can’t get a stable connection, you’re NOT having a good experience. So we’re not going to rest until we’ve fixed the remaining server issues.
And to get us back in your good graces, we’re going to offer you a free PC download game from the EA portfolio. On March 18, SimCity players who have activated their game will receive an email telling them how to redeem their free game.
I know that’s a little contrived – kind of like buying a present for a friend after you did something crummy. But we feel bad about what happened. We’re hoping you won’t stay mad and that we’ll be friends again when SimCity is running at 100 percent.
[#ff entbuddha] “Making you a better geek, one post at a time!”