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Say it Ain’t So: Bioware Caves to the Trolls on Mass Effect 3 Ending

In a disappointing move Bioware has come out today saying that they will address fan concerns over the ending through some future content.  Dr. Ray himself sent an open letter to ME3 fans laying out his thoughts on the negative reaction the game has garnered due to its endings, and in it he basically says that Bioware will be providing future content to help address some of the fan questions.  I find this to be a very surprising and disturbing move.

Personally, I think this is an awful decision in every regard.  By admitting defeat Bioware has now opened Pandora’s Box when it comes to the integrity of a video game’s story.  If they’re willing to bow to these dips*t fanboys who obviously have no meaning in their lives, then what else will they flip flop on?  Will other developers start catering to a small sector of a-hole fans just to make them happy?

I mean how can you take a human individual seriously when they get so irate over a video game ending that they sue the company who made it?  That is happening right now with ME3, and it has obviously influenced Bioware enough to release an official statement.  It’s a sad day in gaming when a stellar developer like Bioware folds under the pressure from a few nut jobs, and I’m serious, they’re nut jobs folks.  Anyone that wastes more than an hour thinking about the end of a video game has some sort of mental issue, and their opinions should hold no value.  I love geeks for their die hard passion in regards to their favorite mediums, but when they take it to the point of lawsuits and forum trolling I have no tolerance.  Shame on you Bioware, you’ve given these bozos validation, which is the worst thing you could have done.  You’ve been wanting to vomit over this debacle…

Full Letter from Bioware’s Dr. Ray Muzyka

To Mass Effect 3 players, from Dr. Ray Muzyka, co-founder of BioWare

As co-founder and GM of BioWare, I’m very proud of the ME3 team; I personally believe Mass Effect 3 is the best work we’ve yet created. So, it’s incredibly painful to receive feedback from our core fans that the game’s endings were not up to their expectations. Our first instinct is to defend our work and point to the high ratings offered by critics – but out of respect to our fans, we need to accept the criticism and feedback with humility.

I believe passionately that games are an art form, and that the power of our medium flows from our audience, who are deeply involved in how the story unfolds, and who have the uncontested right to provide constructive criticism. At the same time, I also believe in and support the artistic choices made by the development team.  The team and I have been thinking hard about how to best address the comments on ME3’s endings from players, while still maintaining the artistic integrity of the game.

Mass Effect 3 concludes a trilogy with so much player control and ownership of the story that it was hard for us to predict the range of emotions players would feel when they finished playing through it.  The journey you undertake in Mass Effect provokes an intense range of highly personal emotions in the player; even so, the passionate reaction of some of our most loyal players to the current endings in Mass Effect 3 is something that has genuinely surprised us. This is an issue we care about deeply, and we will respond to it in a fair and timely way. We’re already working hard to do that.

To that end, since the game launched, the team has been poring over everything they can find about reactions to the game – industry press, forums, Facebook, and Twitter, just to name a few. The Mass Effect team, like other teams across the BioWare Label within EA, consists of passionate people who work hard for the love of creating experiences that excite and delight our fans.  I’m honored to work with them because they have the courage and strength to respond to constructive feedback.

Building on their research, Exec Producer Casey Hudson and the team are hard at work on a number of game content initiatives that will help answer the questions, providing more clarity for those seeking further closure to their journey. You’ll hear more on this in April.  We’re working hard to maintain the right balance between the artistic integrity of the original story while addressing the fan feedback we’ve received.  This is in addition to our existing plan to continue providing new Mass Effect content and new full games, so rest assured that your journey in the Mass Effect universe can, and will, continue.

The reaction to the release of Mass Effect 3 has been unprecedented. On one hand, some of our loyal fans are passionately expressing their displeasure about how their game concluded; we care about this feedback, and we’re planning to directly address it. However, most folks appear to agree that the game as a whole is exceptional, with more than 75 critics giving it a perfect review score and a review average in the mid-90s. Net, I’m proud of the team, but we can and must always strive to do better.

Some of the criticism that has been delivered in the heat of passion by our most ardent fans, even if founded on valid principles, such as seeking more clarity to questions or looking for more closure, for example – has unfortunately become destructive rather than constructive. We listen and will respond to constructive criticism, but much as we will not tolerate individual attacks on our team members, we will not support or respond to destructive commentary.

If you are a Mass Effect fan and have input for the team – we respect your opinion and want to hear it. We’re committed to address your constructive feedback as best we can. In return, I’d ask that you help us do that by supporting what I truly believe is the best game BioWare has yet crafted. I urge you to do your own research: play the game, finish it and tell us what you think. Tell your friends if you feel it’s a good game as a whole. Trust that we are doing our damndest, as always, to address your feedback.  As artists, we care about our fans deeply and we appreciate your support.

Thank you for your feedback – we are listening.

Ray

 

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Tags : BiowareInternet TrollsMass Effect 3
Matt Heywood

The author Matt Heywood

Matt Heywood is the founder and EIC of EntertainmentBuddha.com where he strives to make you a better geek, one post at a time! When he’s not scouring the Internet for interesting nuggets of awesomeness he can be found in his secret lair enjoying the latest and greatest video games, taking pictures of toys, or talking Star Wars on EB’s Star Wars Time podcast show.