Star Wars Battlefront 2 Cutscene Clips Freezing When Using the Xbox One X Game DVR

The Xbox One X has a great 4K built-in Game DVR, which is awesome for people like me that like to record gameplay footage for use on YouTube, or other video-centric needs. For the most part the app has performed well for me, and outside of having to convert the video files for use on my older Mac, I have been pleased with the quality of what the One X’s Game DVR can do.

Although, with the arrival of Star Wars Battlefront 2, I’m running into a new issue that has soured my Game DVR experience a bit. I must mention that I don’t believe the major faults lie with the Game DVR on the Xbox One X, because I’ve been able to successfully record other Xbox One X Enhanced titles with the 4K SDR setting without issue. I have to place a large part of the blame on Battlefront 2 itself, due to it being the only game out of  eight I’ve used the One X’s Game DVR with that is experiencing this troublesome issue.

The issue lies with Battlefront 2’s cutscenes, which for whatever reason freeze or stutter incessantly after being captured to an external USB drive with the 4K SDR recording setting. The audio will keep playing for the cinematic footage, and once the cutscene is over the video begins working again, but throughout any scripted video segments the visuals freeze and stutter until they finish.

My best guess is that it has to do with the game’s HDR capabilities on the Xbox One X. Not for the fact that I’m recording in SDR over HDR, but for the fact that it appears to greatly affect the look and performance of the cutscenes. While I’m playing the game and recording footage, I can see the cutscene play out, but without fail the screen will flicker between light and dark views of the video before it settles itself down after about 5-seconds of jittering. I have yet to see this behavior in any other Xbox One X Enhanced title that supports HDR, so again I believe it is a Battlefront 2 issue.

Below you will find an example of this freezing cutscene issue. It comes from a campaign mission that may have SPOILERS, so proceed at your own risk. This clip was recorded to an external USB drive with the 4K SDR setting. It was then copied to a Mac and uploaded directly to YouTube without any additional processing, so it’s as raw of a video file as it gets. The first freezing cutscene pops up around the 2:50 mark, and the second kicks in around the 19:45 mark.

I need to test these recordings using the 1080p SDR and 4K HDR modes to see if the issue pops up using those resolutions, but my gut is telling me they will, because in the end I do believe this is a Battlefront 2 issue and not a major bug in the Xbox One X’s Game DVR. I’ll make sure to update this post if I come across any new findings.


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Matt Heywood

The author Matt Heywood

Matt Heywood is the founder and EIC of where he strives to make you a better geek, one post at a time! When he’s not scouring the Internet for interesting nuggets of awesomeness he can be found in his secret lair enjoying the latest and greatest video games, taking pictures of toys, or talking Star Wars on EB’s Star Wars Time podcast show.